vlyx transforms your personal location photos into custom hand-drawn seal art, and helps you build beautiful passport-style footprint albums to document your life journeys and meaningful place memories. We know how personal your memories and content are, so protecting your privacy is our core commitment.
This policy explains our practices for the collection, use, storage, and protection of your information when you use all vlyx services, including:
- Custom hand-drawn seal editing
- Passport-style page-flipping gallery
- Interactive seal rubbing views
- Themed footprint collection organization
1. Information We Collect
We collect only the information needed to provide you with our core seal art and footprint album services:
- Content You Provide Voluntarily: This includes all location photos you upload to generate custom seals, any custom edits you make to your hand-drawn seals, all content you add to your footprint album, and any contact information you share when you reach out to us for support.
- Automatic Usage Information: We collect non-identifiable usage data to improve our service, such as how you interact with gallery and seal features, device type, and basic crash logs. This data is never linked to your personal content without your consent.
2. How We Use Your Information
We use your information solely to deliver and improve our services, specifically:
- Process your uploaded photos to generate high-quality custom seal art matching your requirements
- Power all interactive features: page-flipping navigation, seal rubbing views, and themed collection sorting for your footprint album
- Maintain and sync your album across your personal devices
- Improve our seal generation algorithm and fix product issues
- Respond to your support requests and questions
We never use your personal photos or album content for unrelated third-party advertising without your explicit written consent.
3. Information Sharing & Disclosure
We do not sell, rent, or share your personal identifiable information and content with third parties except in the following limited circumstances:
- With trusted service providers who assist us in operating our service (such as cloud storage), who are contractually required to protect your information and use it only for the purposes we specify.
- When required by applicable legal process, to protect our rights, or to protect the safety of our users and the public.
- With your explicit permission to share your custom album or seal art with other parties you choose.
4. Your Rights & Control Over Your Data
You retain full control over all your personal content at all times:
- You can access, edit, download, or delete any of your uploaded photos, custom seals, or footprint albums at any time through your account settings.
- You can request a full copy of all your personal data stored by us, or request permanent deletion of your entire account and all associated content at any time.
5. Data Security & Retention
We use industry-standard security measures to protect your personal content from unauthorized access, disclosure, or destruction. All your personal photos and album content are stored encrypted on our servers.
We retain your content only for as long as you maintain an active account with vlyx. When you delete your content or account, we permanently delete all your personal data from our active servers within 30 days.
6. Children's Privacy
Our service is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn we have collected personal information from a child, we will immediately delete that information from our systems.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or service features. We will post the updated policy on this page with a new effective date, and we encourage you to review this policy periodically.